Privacy Policy

Dylan Davies Creative is an independent creative design business operated by Dylan Davies.

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For the purposes of data protection legislation, I am the data controller responsible for the personal information collected through this website and in the course of providing my services.

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If you have any questions about this policy or how your information is handled, you can contact me using the details below:

Email: dylandaviescreative@gmail.com
Website: https://dylandaviescreative.co.uk

I may collect and process the following types of personal information:

• Contact information: Your name, email address, telephone number and business name.

• Enquiry information: Details you provide through my website contact forms, emails, telephone calls or other communications, including information about your project or requirements.

• Project information: Files, images, documents, feedback and other materials you share with me while working together.

• Business and payment information: Billing details, invoice records and payment history.

• Website information: Basic technical information that may be collected automatically when you visit my website, such as information necessary for website functionality and security.

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I only collect information that is reasonably necessary for the purposes outlined in this policy.

I use your personal information for the following purposes:

• To respond to enquiries submitted through my website contact forms or other communication channels.

• To discuss potential projects and understand your requirements.

• To prepare quotes, proposals and project agreements.

• To provide branding, graphic design and other creative services.

• To communicate with you throughout a project.

• To manage bookings, invoices and bank transfer payments.

• To maintain business and financial records.

• To send occasional relevant business updates, news or marketing communications where permitted.

• To meet legal, regulatory and accounting requirements.

 

I will not sell your personal information or use it for purposes that are incompatible with those outlined in this policy.

Under UK data protection legislation, I must have a lawful reason for collecting and using your personal information.

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Depending on the circumstances, I rely on the following lawful bases:

• Contract: Where processing is necessary to provide a service, fulfil an agreement or take steps at your request before entering into an agreement.

• Legitimate interests: Where I have a genuine business reason to use your information, such as responding to enquiries, managing business relationships and maintaining records, provided these interests do not override your rights.

• Legal obligation: Where I need to process or retain information to meet legal requirements, including tax and accounting obligations.

• Consent: Where you have given permission for a specific purpose, such as receiving marketing communications or allowing non-essential cookies, where consent is required.

 

Where I rely on consent, you can withdraw it at any time.

I may occasionally send relevant updates, news or information about my services to existing clients or contacts.

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I will only send marketing communications where I have a lawful basis to do so and where any required consent or other applicable legal conditions have been met.

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You can opt out of receiving marketing communications at any time by replying to the email asking to be removed from the mailing list. I will then stop sending you marketing communications.

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Opting out of marketing will not affect essential communications relating to an ongoing project, service or payment.

I do not sell, rent or trade your personal information.

 

However, I may need to share relevant information with trusted third-party service providers who help me operate my business and deliver my services. These may include:

• Wix: My website is hosted through Wix, which may process website visitor and contact form information as part of its hosting and website services.

• Email providers: To manage business correspondence and communicate with clients.

• Banking providers: To receive and manage bank transfer payments.

• Accounting services: To maintain financial records and meet tax and accounting obligations.

• Other project suppliers: Where necessary, I may share relevant project information with trusted suppliers or collaborators involved in delivering your work.

 

These providers should only process personal information where necessary for the services they provide or where otherwise legally permitted.

I may also disclose information where required by law, regulation or a lawful request from a relevant authority.

I only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected.

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In general:

• Enquiries that do not lead to a project may be retained for a reasonable period so I can manage follow-up communications and business records.

• Client and project information may be retained for as long as necessary to manage the working relationship, provide ongoing support and maintain a record of completed work.

• Financial and invoice records are retained for the periods required by applicable tax and accounting legislation.

• Marketing information is retained until you unsubscribe or withdraw your consent, where consent is the lawful basis, or until it is no longer appropriate to use it.

 

When information is no longer needed, I will take reasonable steps to securely delete or dispose of it.

I take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

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This includes using appropriate password protection, secure services and limiting access to information where possible.

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However, no method of transferring or storing information online can be guaranteed to be completely secure.

My website is hosted through Wix and may use cookies and similar technologies that are necessary for the website to function properly, maintain security and support its features.

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I do not currently use Google Analytics or other website analytics tools to monitor visitor behaviour or track website performance.

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Some cookies may be set by Wix or other services integrated into the website. Where non-essential cookies are used, I will seek your permission where required. You can also manage cookie preferences through the cookie settings available on the website or through your browser settings.

Under UK data protection legislation, you have several rights regarding your personal information. These may include:

• Right of access: You can ask for a copy of the personal information I hold about you.

• Right to rectification: You can ask me to correct inaccurate or incomplete information.

• Right to erasure: You can ask me to delete your personal information in certain circumstances.

• Right to restrict processing: You can ask me to limit how I use your information in certain circumstances.

• Right to data portability: You can request certain information in a commonly used, machine-readable format.

• Right to object: You can object to certain types of processing, including processing based on legitimate interests or direct marketing.

• Right to withdraw consent: Where I rely on your consent, you can withdraw it at any time.

 

These rights are subject to certain conditions and legal exceptions.

 

To exercise any of these rights, please contact me using the details in this policy.

My website may contain links to external websites, social media platforms or other third-party services.

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If you follow these links, you will leave my website. I am not responsible for the privacy practices, content or security of external websites, so I recommend reviewing their privacy policies before sharing any personal information.

I may update this Privacy Policy from time to time to reflect changes to my business, website, services or legal requirements.

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Any updates will be published on this page, with the revised date shown at the top of the policy.

If you have any questions, concerns or requests relating to your personal information, please get in touch:

 

Dylan Davies Creative
Email: dylandaviescreative@gmail.com
Website: https://dylandaviescreative.co.uk

 

If you are unhappy with how I have handled your personal information, you also have the right to raise a concern with the UK's Information Commissioner's Office (ICO).

Website: https://ico.org.uk
Telephone: 0303 123 1113

 

I would always appreciate the opportunity to address your concerns directly first.